Web chat helped with our queries whilst looking into boards, which was a factor for choosing SAM online stores. The ""professional starter set"" lacked detail on what the contents. The tracking provided was poor however, wasn't updated, and the orders came on different days (this is fine in itself, but the day #1 delivery had a receipt that said THIS DELIVERY included the whiteboard... it did not). The tracking info not being updated/etc., just led to confusion and disappointment. So could have been better. Product is great, shame there wasn't a longer size but hey-ho that's probably bespoke to us (60cm wide but say 180cm high rather than 120cm that's available).
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