My order was shipped promptly, the online payment process worked smoothly. I was kept updated with emails as to the progress of my order, and with tracking info. My order one day later than the tracking suggested it would, but this was due to the delivery driver not wanting to leave the parcel outside in the rain (it was in a cardboard box) when he got no reply at the door - so they came first thing the next morning, which I was happy with. I received exactly what I ordered. This is my second order with SAM online stores, and would happily order from them again.
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